Reaching Customer Service Please use the CONTACT US section to reach us by email Shipping and Handling   Shipping charges will be automatically calculated and applied to your order during your checkout process. All shipping calculations are ESTIMATES and may be adjusted prior to finalizing your order.  Most orders will ship by UPS ground delivery.  In some cases, an alternative carrier will be used to ensure a timely delivery of your order.  Delivery Schedule  Most orders will ship within 72 hours.   Guarantee  We guarantee your satisfaction. All non-paint merchandise comes with a 30 day money back guarantee. If you are not happy with any our products you can return them to us at no charge for a full refund. All of our products carry manufacturers’ warranties. Please call for details on specific products.    Privacy Policy R.W. Mallon Inc. will not disclose buyers’ information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes   Returns Policy  You may return your non-paint order for credit (minus shipping charges) within 30 days after receipt. The item(s) must be IN NEW CONDITION, UNINSTALLED AND IN ORIGINAL PACKAGING. To return your order for any reason YOU MUST CALL 800-537-7538 between the hours of 9:30 AM - 4 PM Eastern Standard Time, Monday to Friday. Warranty Policy All items are subject to individual manufacturer’s warranties.